VOLI FUAR HIZMETLERI A.S.
Information covered by this policy
This policy covers all personal information collected and used by Voli Fuar. In this policy “personal information” means information that (either in isolation or in combination with other information held by us) enables you to be identified as an individual or recognised directly or indirectly. This may include your name, date of birth, sex, postal address, email address, computer IP address, phone number and technical information from the devices you use to receive our services.
Collection of personal information
We may collect information about you from different sources detailed below.
Information you give us:
When you access and browse our websites (including when you register for an event or fill in forms on our websites) and when you correspond with us by phone or email or other electronic means, you may give us information about yourself. The information you give us may include your name, payment processing information, postal address, email address, landline and/or mobile telephone number and information about your employment (including your job title, responsibilities and employer’s details) as well as other personal information.
Information we collect about you:
technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating systems and platform; and
information about your visit, including the full Uniform Resource Locators (URL) clickstreams to, on and from our websites, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), methods used to browse away from the page and any phone number used to call us.
Information we receive and collect from other sources:
We may also collect information about you from publicly available sources, including publicly available content on social media.
Our use of your personal information
|We may use your personal information to:||How do we use personal information for this purpose?||What is the legal basis for us processing your information in this way?|
|Provide you with goods and services||We will need to use your personal information where this is necessary for us to perform our obligations under a contract with you, for example where you have purchased services from us, and to ensure your requirements are met at events.||Using your personal information in this way is necessary for us to perform our contractual obligations to you.|
|Ensure that your requirements are met at events||We may use your personal information to better understand your requirements and preferences, so that we can provide you with a tailored experience.||It is in our legitimate interests to look at your requirements so that we can personalise our events for you, to better meet your needs as a customer.|
|Complete bookings you make through our website||We will need to use your contact information (such as your email address or postal address) to assist you with any bookings you make through our website.||Using your personal information in this way is necessary for us to perform our contractual obligations to you.|
|Contact you for research purposes or to tell you about our special offers or other goods and services||We will need to use your personal information (such as your email address and/or telephone number) to send you information about services that you may be interested in.||We will ask for your consent before processing your information in this way.|
|Analyse user traffic to measure use of our websites and to improve the content of our websites and our services||We may sometimes use your personal information (e.g. your IP address) to measure use of our websites and assess the effectiveness of our site pages, including advertising on our sites. We may also use this personal information to improve the content of our websites and services.||It is in our legitimate interest to look at user traffic so that we can improve our websites and better meet your needs as a customer.|
|Where you consent to having your badge scanned at an event by us or a third party, contact you for research purposes or to tell you about special offers or other goods and services||We may use your personal information (such as your email address and/or telephone number) to send you information about services that you may be interested in.||By allowing your badge to be scanned at an event you are consenting to your information being processed in this way. If you do not wish for you information to be processed please do not scan your badge.|
Transfers of personal information
We use other companies, agents or contractors (“Service Providers”) to perform services on our behalf or to assist us with the provision of services to you. For example, we may engage Service Providers to provide market research, marketing, advertising, communications, event management (including logistics, health and safety and audio-visual services), meetings and bookings (including accommodation), training, IT, hosting and other infrastructure and data cleansing and processing services. In the course of providing such services, these Service Providers may have access to your personal information. These third parties are contractually bound only to use personal information to perform the services that we hire them to provide. We will always use our best efforts to ensure that all the Service Providers we work with will keep your personal data secure.
Where we store your data
Security of personal information
We use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised uses, access or modifications.
Third party websites and apps
You have the following rights with respect to the personal information that we hold about you:
Your right to access the information we hold about you
You have the right to ask us whether or not we process your personal data and to request information on the purposes of data processing as well as confirmation on whether we use your personal information for these purposes only.
You can request access to the information we hold about you by contacting us using the contact details set out below. We will endeavour to make our file of your information available to you within 1 month, although occasionally we may not be able to give you access to the personal information we hold about you (for example, we may not be able to give you access if it would unreasonably affect someone else’s privacy or if giving you access poses a serious threat to someone’s life, health or safety).
Your right to have your information corrected or deleted
Making a complaint
You have the right to lodge a complaint with the data protection authorities if you believe that we have not complied with applicable data protection laws. You also have a right to claim damages if processing of your personal information violates applicable data protection law.
Voli Fuar Hizmetleri A.S.
Evren Mah. Bahar Cad. No:1 K:3 Postcode: 34212
Gunesli – Bagcilar – Istanbul / Turkey
T: +0090 212 288 64 00